Responsible Gambling & Play Safe Guide

Be responsible!

We are deeply committed to promoting responsible gambling and ensuring that your gaming experience is conducted within a secure environment. While the landscape of online gambling is dynamic and continually evolving, there are fundamental truths that persist. Whether you're engaging in gambling activities at a physical casino or through your preferred online platform, certain realities must be acknowledged.

Despite the enjoyment that comes from participating in various thrilling games, it's crucial to recognize the potential for developing a gambling addiction. If you find yourself investing extensive hours in gameplay on your preferred online casino, it's prudent to pause and reflect on several essential questions.

Am I playing too much?

It can often be hard to spot the small pointers that lead to the realization of a problem. Online gambling is one of those places where problems can go unrecognized, but it's not impossible to find out more.

If you can answer 'yes' to any of the following listed items, you may need to contact someone for more help and information.

Do you find yourself preoccupied with online gambling?
If you lose, do you feel the need to increase your deposits?
If you try to cut down on how much you gamble, do you become irritated?
Have you lied about how much you spend gambling?
Has gambling come between you and your family?
Have you asked your friends or family to lend you money for gambling?

Acknowledging the potential issues simmering beneath the surface of what may appear as harmless pastime spent spinning the reels is crucial

Have you set limits?

Self-control is one of the most important aspects of online gambling. Setting limits to how often you play, how much you're willing to lose, and how much money you're able to deposit into your account is of the utmost importance.

There’s a fine line between having a gambling problem or having a fun way to pass the time. Many online casinos give you the option to set limits to your account which can't be changed once they've been triggered.

Do you take breaks while gambling?

As with all forms of entertainment, it's important to step back and take a breath from time to time. Check out the options that allow you to take a break from your favourite casino. If needed consider temporary or permanent self-exclusion.

Do you borrow money to gamble?

One of the common signs that a gambling problem may be developing is the rush to find money to fuel your habits. Setting limits on how much you're willing to spend can help you keep track of your expenses. Once you've exhausted your cash, it's time to stop. If you find yourself constantly adding funds to your account and can't seem to stop, it may be time to seek help.

Responsible gambling features. Take the test.

Online casinos are trying to make your playing experience safer than ever. The added responsible gambling features has made online gambling, in fact, safer than gambling in a land-based casino.

These features include the following:

Deposit Limit – Activate this feature and the amount of money you're able to deposit into your account will be limited. Once the limit is reached, you'll be unable to make any new deposits for a set amount of time. These limits can generally be set for a day, week, or month.
Wager Limit – Similar to the Deposit Limit feature, once you maxed out the amount of wagering you're limited to do on your favourite casino games, you'll be unable to make any other wagers. Even if you still have cash in your account, the wagering limit will lock you out for a predetermined amount of time.
Loss Limit – If Lady Luck simply isn't on your side, this feature can prevent you from chasing after that elusive big win and protect your pocket. If you've lost a certain amount of cash or a particular number of hands in a row, your account will be locked down.
Self-Exclusion – If you feel that you need help and you don't want to be tempted, activate the self-exclusion feature and you'll be locked out of your account entirely. Whether you choose to do this for a week, a month or a year is entirely up to you.

If you want to know if gambling has became a problem for you, simply take a quick and easy test on helpful websites such as GamCare and find out. Once you've completed the questionnaire, reach out to an organization that can help you. Remember, there is no shame in seeking help.

Helpful Organizations

Gambling responsibly is finally becoming a large focus for many online casinos. Thanks to organizations such as GamCare, Lifeline, and GambleAware, online casinos are making changes to help their customers play responsibly wherever possible.

There are many organizations to reach out to when you're in need and there may be those that are specific to your country of residence.

Here’s a list :

United Kingdom Gamblers Anonymous GamCare
United States National Problem Gambling Helpline: 1-800-522-4700
Australia Gambling Help Online Helpline: 1-800-858-585
Canada Problem Gambling Helpline
Netherlands Anonieme Gokkers Omgeving Gokkers Helpline: 0900-2177721
Germany Gluecksspielsucht Problem Gambling Hotline: 0800 0776611
Finland Peluuri Helpline: 00 358 (0) 800 100 101
Norway Hjelpelinjen Helpline: 800 800 40
Sweden Stodlinjen Helpline: 0046 20819100
New Zealand Gambling Helpline Helpline: 0800 654 655
South Africa National Responsible Gambling Helpline: 0800 006 008
China Chinese Gambling Concern Inc. Helpline: 1800 881 663
Denmark Danish Gambling Authority
Greece Therapy Centre for Dependent Individuals Helpline: 210 9241993 – 6
France Adictel Prevention Addiction Email: [email protected]
Austria Spielsuchthilfe Helpline: 01-544 13 57
Belgium Gok Hulp Helpline: 0800 35 777
Poland Gamblers Anonymous - Poland
Czech Republic National Monitoring Centre for Drugs and Addiction Helpline: 00420800350000
Estonia Hasartmängusõltuvuse Nõustamiskeskus Helpline: 15410 Email: [email protected]
Croatia Helpline: 00385 91 754 35 34
Hungary Helpline: 0036 1 299 4000